Our critical priority is to maintain the core services we deliver to you while we operate in a completely working from home environment. Our mail, telephone and online services are all now fully up and running - the easiest way to get in touch with us is through our updated online services.

Below you'll find links to key support pages including service updates, online support guides and business support material to help you and your business through this uncertain time. 

Making it easier to do business

Service updates

View regular updates on our service performance for key processes.

Digital journeys

Find out what you can do online and when paper application forms are needed.

Training

Get the most from the Aegon Platform. View our training material.

Document library

Find the forms and support literature you need in one place.

Supporting your business

Advice Makes Sense

Support material to help you and your business in these uncertain times.

Technical Zone

Find articles covering the latest technical issues, overviews of the coronavirus schemes and FAQs.

Our services

Find out how we can help you build a more efficient, scalable, dynamic business.

Client support literature

Access a wide range of support material you can use with your clients.

What's new?

Business update from Ronnie Taylor, Chief Distribution Officer, May 2020.

Watch our new webinar to find out how to use behavioural principles to help sustain and improve the long-term objectives of your clients in the current climate - earn 60 minutes unstructured CPD time.

Take a look at our guide to working from home - it's full of ideas to help you, and others, feel your best while working remotely.

Read our Pensions Director's key takeaways from the FCA's DB transfer announcements.

One Retirement is our simple, online pension solution - take advantage of a reduced annual charge of 0.15% on all new accounts.

Find out how to set up a GIA for UK based pension schemes, trusts, registered charities and companies and partnerships.